Error code 0x80070424 for Windows Update, Microsoft Store on Windows 10

Windows Update and Windows Store are inter-dependable services on Windows 10. So, many times when an error code  0x80070424, ERROR_SERVICE_DOES_NOT_EXIST occurs for one, the other service is prone or affected by it too. However, this error can occur to both Windows Update Standalone Installer as well as to the Windows Update section in the Windows 10 Settings App too.


The Windows Update Standalone Installer states:

Installer encountered an error: 0x80070424, The specified service does not exist as an installed service.

The Windows Store error states:

The were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80070424).

This error code has been known to appear while updating Windows Defender too.

Error 0x80070424 for Windows Update, Microsoft Store

We will be discussing how to fix this error for Windows Update and Microsoft Store.

  1. Re-register Background Intelligent Transfer Service DLL file
  2. Run Windows Update & Store apps Troubleshooters.
  3. Reset Windows Update related folders.
  4. Use the Registry Editor.
  5. Check Windows Services.
  6. Reset the Microsoft Store.
  7. Fix Windows Update files using DISM.

1] Re-register Background Intelligent Transfer Service DLL file

Open Command Prompt with Administrator level privileges.

Type in the following commands and hit the Enter key to re-register the dll files–

regsvr32 Qmgr.dll /s
regsvr32 Qmgrprxy.dll /s

Reboot and check if your issues are fixed.

2] Run Windows Update & Windows Store Apps Troubleshooters

You can run the Windows Update Troubleshooter and also Microsoft’s Online Windows Update Troubleshooter and check if that is any help in fixing any of your issues. You may want to also run the Windows Store Apps Troubleshooter.

3] Reset Windows Update related folders

You need to delete the contents of the SoftwareDistribution folder & reset the Catroot2 folder.

4] Check the WU setting in Registry

Type regedit in Windows Search box and hit Enter to open the Registry Editor. Locate the registry key:


Select and Double-click on the DWORD named as DisableWindowsUpdateAccess set its Value Data as 0.


Restart your computer and check if this has fixed your issues.

5] Check on some Windows Services

Open the Windows Services Manager and locate the following services:

  1. Windows Update Service – Manual (Triggered)
  2. Background Intelligent Transfer Service – Manual.
  3. Workstation Service – Automatic.

Open their Properties and ensure that their Startup type is as mentioned above against their name and that the Services are running. If not click on the Start button.

6] Reset the Microsoft Store

To Reset the Microsoft Store Run CMD as Administrator and execute the following command:


Wait for the process to complete and then try to install your App or Windows Update again.

7] Fix Windows Update files using DISM

Commend prompt


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